Return & Refund Policy

Thank you for choosing Soothe Mama.

To ensure safety and hygiene for all customers, we are unable to accept returns on any product that has been opened or used.

If you change your mind within 14 days of delivery and the product is unused and unopened, please contact us and we’ll let you know what options are available.

If your item arrives damaged, defective, or incorrect, please get in touch within 7 days of delivery so we can make it right.

We aim to respond to all enquiries quickly, and we’re here to help you feel supported while breastfeeding 💛

If you have any questions about our refund policy, please contact us.